TERMS AND CONDITIONS

Coca-Cola: England Jao, Stadium Matao Promotion 2019

TERMS AND CONDITIONS

Clause

Title

Terms and Conditions

1.

Promotion details and Concept

The ‘Coca-Cola: England Jao, Stadium Matao’ Promotion (“Promotion”), is sponsored by Coca-Cola Bangladesh Limited (“CCBL”) across Bangladesh, wherein individuals, based on their skill, knowledge and timing, will have the opportunity to see a cricket match in England (“Daily Winner Prize”) or win Nokia 2 (“Hourly Winner Prize”) in accordance with these terms and conditions (each a “Prize” and collectively the “Prizes”). The Promotion shall be conducted between 15th March, 2019 and 14th May, 2019, both days inclusive (“Promotion Period”).

 

Interested individuals residing in Bangladesh may participate in the Promotion by purchasing any PET bottle of Coca-Cola, Coke Zero, Sprite, Sprite Zero, Fanta, Rim Zim with a yellow crown (“The Coca-Cola Company Products”) , a Missed Call to the designated number prescribed giving herein, submitting the 10 digit unique code printed under the Crown of the The Coca-Cola Company Products (“Unique Code”) and answering the three questions correctly in the shortest time.

 

Each day within the Promotion Timings under the Promotion Period, one (1) winner for that day and five (5) hourly winners in each hour shall be shortlisted on the basis of their skill, knowledge and timing, in answering the Promotion Questions (as defined herein) correctly and in accordance with the terms and conditions (“Terms”).

 

Daily Winners (defined below) shall be eligible to win Daily Winner Prize and Hourly Winners (defined below) shall be eligible to win Hourly Winner Prize in accordance with the Terms.

 

Daily Winners and Hourly Winners shall collectively be known as Winners and individually as Winner.

 

The Participants (as defined herein) will be required to provide a valid and existing mobile number which will be considered as the registered mobile number for the Participant and shall be used for all further correspondence with the Participant for the purpose of the Promotion. On submitting the Unique Code in the manner prescribed below, the Participant shall become eligible to be chosen as a Winner under the Promotion.

 

Stock of The Coca-Cola Company Products without the Promotion offer will also be available across Bangladesh. Further, certain stock of The Coca-Cola Company Products containing the Promotion offer may be available before the Promotion Period or may continue to be available even after the Promotion Period. However, prospective Participants understand and agree that they will not be permitted to participate in the Promotion before commencement of the Promotion Period and after the expiry of the Promotion Period and further, agree not to raise any claim or complaint against CCBL or its agents in this respect.

 

The Promotion is advertised and promoted, inter alia, through media including radio, digital media including television (news and other channels), Facebook, Youtube, point of sale materials, print publicity through banners, posters, public announcements, website and other available media.

 

The Promotion is subject to all applicable laws and regulations of Bangladesh.

 

By participating in this Promotion, the Participant accepts and agrees to abide by these terms and conditions of the Promotion.

 

These Terms will be hosted at the webpage www.coca-cola.com.bd (“Promotion Website”).

 

 

2.

CCBL and its Partners

This Promotion is sponsored by Coca-Cola Bangladesh Limited, having its corporate office at Coca-Cola Bangladesh Limited, Crystal Palace, 11th Floor, Plot-22, Road-140, Block- SE (D) Gulshan-1, Dhaka, Bangladesh.

 

( Software Shop Limited Wireless ) (“ SSL ”) shall manage the execution and logistics related to the Promotion, commencing with the MISSED CALL application process, conceptualizing the SMS/IVR for the Promotion Period , maintaining the answering time of each entry and shortlisting the Winners . leading up to handing over the list of Winners to CCBL.

 

An accredited firm of Chartered Accountants appointed by CCBL (“CA”) will determine the Winners of the Promotion in accordance with the procedure prescribed herein.

 

My Outsourcing Limited (“MYOL”) shall be confirming the winners and informing about the location of the prize distribution.

Individuals will also have access to a helpline number operated by MYOL “09610002653” during the Promotion Period, which they can call on to clarify their doubts and queries with respect to the prizes under the Promotion. Please note that standard call charges will apply (this will depend upon the call tariff of the user).

Sanmar Communications (“Sanmar”) shall be handing over the Hourly Winner Prizes (smartphones) to the validated winners. They will also be responsible for collecting the necessary documents and conducting its verification to validate a winner (of both Daily Winner Prize and Hourly Winner Prize).

Medallin Sports Private Limited (“Medallin”) shall be responsible for the travel and visa arrangements of the validated winners for the Daily Winner Prize. They will also be responsible for collecting the necessary documents and conducting its verification to validate the winner.

3.

Agreement to Terms

and Conditions

 

Entry and participation in this Promotion will be deemed as an unconditional and an unequivocal acceptance of these Terms, including any modifications, revisions and amendments thereto. The decisions of CCBL, SSL and/or the CA- shall be final and binding on the Participants in all matters related to the Promotion. Further, the Participants recognize that these Terms may be modified by CCBL from time to time without any prior/public notice by posting the applicable terms and conditions on the Promotion Website. CCBL also reserves the right to cancel or terminate the Promotion at any stage without assigning any reasons whatsoever. Successfully entering the Promotion and winning a Prize is subject to all requirements set forth herein.

 

4.

Promotion Period

This Promotion will commence on 15th March 2019 and will continue until 14th May 2019, inclusive of both days (“Promotion Period”).

 

The valid timings for receiving entries are between (11AM ) and (11PM ) each day of the Promotion Period (“Promotion Timings”). The last entry to be considered for the Promotion will be at (10:59 PM) on 14th May 2019.

Any entries received outside the Promotion Timings (between(11:01 PM) and (10:59 AM), shall not be considered for the Winners. However, Participants will get an SMS prompt to participate the next day.

 

Only entries received between the Promotion Timings during the Promotion Period shall be considered for the Winners for that particular hour or day of the Promotion in accordance with the Terms, and shall not be carried forward to the next day.

 

 

 

 

 

5.

Eligibility Criteria

Entry and participation in this Promotion is open to all persons who are Bangladeshi citizens and currently residing in any Bangladeshi state who satisfy each of the following criteria:

 

  • are over the age of 18 years;

  • own a valid cellular GSM or CDMA phone connection that

is accessible always;

  • has a Bangladeshi passport with minimum validity till February 29, 2020(applicable for Daily Winner Prize);



  • have not been arrested or convicted of any crime or been the subject of any criminal investigation;

  • bear a good moral character and have not been implicated or named in any legal proceedings (either civil or criminal); and

  • are not management, employees, directors or contractors, or the family of the management, employees, directors or contractors of CCBL, SSL, Medallin, MYOL, CA, Sanmar and their related entities or other agencies, firms or companies associated with the Promotion (including suppliers of Prizes).

 

Eligible Persons

 

For the sake of clarity, this Promotion is not open to Non-Resident Bangladeshi (NRIs), Overseas Citizens of Bangladesh (OCIs) and Persons of Bangladeshi Origin (PBOs) who are not residing in Bangladesh.

 

Eligible persons participating or seeking to participate in the Promotion shall individually be referred to as “Participant” and collectively as “Participants”.

 

By participating in this Promotion, the Participant agrees to receive details and information about this Promotion on his/her mobile, through SMS or voice calls, during the tenure of the Promotion.

 

6.

How to enter the Promotion

Participants wishing to enter the Promotion may do so through the following route:

 

1. Participants are required to give a MISSED CALL to (09612717171)

or any other number designated by CCBL during the

 

 

 

Promotion Period from any GSM or CDMA mobile phone connection.

 

  1. After giving the Missed call, the Participants shall receive an automated voice call requesting submission of Unique Code. On submission of a valid 10 digit Unique Code, the Participant shall be asked three multiple choice questions “Promotion Questions”. The Promotion Questions can pertain to any area, including general knowledge, basic math calculations etc. There are 300 Promotion Questions in total. Each Participant will get a different set (consisting of 3 Questions) of questions throughout the Promotion Period.

 

  1. It is hereby clarified that the automated voice call requesting submission of Unique Code will be disconnected automatically, if the Participant submits an incorrect Unique Code twice (“Unsuccessful Call”). In the event of 5 Unsuccessful Calls by a Participant during the Promotion Period, his/her mobile number shall be blocked for the purpose of this Promotion. Post this, the Participant will not be able to participate using the blocked mobile number.

 

  1. The Participants shall answer the three Promotion Questions asked during the call by pressing the required button on their mobile phones, (“Valid Answer Period”). The maximum time period to answer each question is 10 seconds. In case a Participant does not press any key within 10 secs, he/she shall not be eligible to participate further with that same Unique Code and the call shall be disconnected. However, such a Participant may participate in the Promotion in accordance with the Terms using a different Unique Code.

 

  1. The top five (5) Participants correctly answering all three Promotion Questions during the Valid Answer Period within the shortest possible time in that hour of the day, within the Promotion Timings shall be the winners for that hour and each such Participant shall be eligible for Hourly Winner Prize subject to conditions specified herein (“Hourly Winner”) and shall thereby receive a confirmation on that automated voice call if all the answers to the Promotion Questions are correct.

 

  1. The Participant correctly answering all three Promotion Questions during the Valid Answer Period within the shortest possible time of the day within the Promotion Timings shall be the winner for that day and shall be eligible for Daily Winner Prize subject to conditions specified herein (“Daily Winner”) and shall thereby receive a confirmation on that automated voice call if all the answers to the Promotion Questions are correct.

 

It is hereby clarified that the hour from which the Daily Winner is selected in accordance with the Terms (“Daily Winner Hour”), such Daily Winner shall not be eligible for Hourly Winner Prize and the Hourly Winner in place of such Daily Winner shall be the Participant next to the top 5 Participants shortlisted under sub clause 5 above, who has correctly answered all three Promotion Questions during the Valid Answer Period within the shortest possible time.

 

  1. If the Participant answers all Promotion Questions correctly during the Valid Answer Period, the Participant will receive a confirmation in the IVR call confirming the Participant’s entry in the Promotion (“Valid Entry”) informing the Participant that the Participant will be contacted in case the Participant is shortlisted as a Winner under the Promotion.

 

  1. If Missed call is received outside the Promotion Timings, the Participants will receive an SMS informing them about the Promotion Timings, consumer will have to participate with the same Unique Code or a new code in active hours (11AM to 11PM) to participate in the promotion.

 

  1. If a MISSED CALL is received before the commencement of the Promotion Period, the Participant will receive an SMS requesting the Participant to apply during the appropriate period and time. If a MISSED CALL is received after the completion of the Promotion Period, the Participant will be informed about the closure of the Promotion.

 

Entry by proxy is not permitted. Eligible persons can only enter in their own name.

 

Please note that each Unique Code printed on the Product can be used only once for the purpose of participation. However,

Participants are allowed to submit as many entries as they wish

using different Unique Codes during the Promotion Period.

 

However, each Participant may be shortlisted as a Winner only once under the Promotion. Once the Participant is declared as a Winner, he/she may participate again in the Promotion but shall not be eligible to be selected as a Winner again under the Promotion.

 

 

 

 

 

Please note that all Participants are required to preserve all the Crowns containing the Unique Code(s) they have used to participate in the Promotion. Participants will not be eligible to receive any Prize unless the corresponding Crowns are preserved and delivered to Sanmar in the manner outlined below. Please note that the Participant will be ineligible to claim the Prize(s) if the Participant fails to submit the winning Crown used for participation in the Promotion or submits any illegible, defaced, tainted or damaged Crowns and the Participant shall not raise any claims or complaints whatsoever against CCBL or any of its partners or agents in this respect. However, CCBL reserves the right to exercise its sole discretion in this regard.

 

Further, consumers acknowledge and understand that there may be The Coca-Cola Company Products containing Unique Codes under the Crown available for sale before the Promotion Period and even after the end of the Promotion Period; however, consumers will not be entitled to participation in the Promotion at that time. Consumers agree not to make any claim or raise any complaint against CCBL or SSL in this respect.

 

7.

Prizes and Winners

During the Promotion Period, there shall be a total of (61) Winners who will get the opportunity to see a cricket match in England and (3660) Winners of Nokia 2 smartphone.

It is hereby clarified that, each day within the Promotion Timings during the Promotion Period, a total of one (1) Daily Winner for the opportunity to see a cricket match in England and five (5) Hourly Winners of Nokia 2 smartphone in each hour will be shortlisted in accordance with the Terms (“Eligible Winners”).

 

The Winners shall be chosen based on their skill, knowledge and timing (shortest time to answer) in answering the Promotion Questions correctly and each Daily Winner and each Hourly Winner shall be eligible to win Daily Winner Prize and Hourly Winner Prize respectively, subject to these Terms.

It is clarified that for the purpose of Daily Winner Prize under the Promotion, CCBL shall cover the following expenses and reserves the right to exercise discretion in this regard and the decision of CCBL shall be final and binding:

1. Silver category match tickets;

2. Round trip economy class airfare;

3. 3 star hotel accommodation on twin sharing basis;

4. Meals excluding alcohol;

5. Transport (starting and finishing at Hazrat Shahjalal International Airport, Dhaka)

6. Visa processing fees;

7. Travel Insurance; and

8. Sightseeing

CCBL shall not be responsible for any other expenses other than herein specified. The Winners agree that no claims, correspondence or complaints shall be raised against CCBL or its agents in this regard.



 

 

8.

Selecting and

Contacting Winners

SSL will transmit all the Valid Entries daily to the appointed CA, who shall ascertain the Daily Winner and Hourly Winners eligible to receive the Prizes during the Promotion Period in accordance with the Terms.

It is hereby clarified that:

  • In addition to the Daily Winners ascertained under the Promotion, (61) back-up winners (one back-up winner for each Daily Winner ) shall be short listed from amongst the Valid Entries during the Promotion Period, being the next Participant to such Daily Winner, who has correctly answered the Promotion Questions in the shortest time of that day within the Promotion Timings during the Promotion Period, and

  • In addition to the Hourly Winners ascertained under the Promotion, (3660) back-up winners (one back-up winner for each Hourly Winner ) shall be short listed from amongst the Valid Entries during the Promotion Period , being the next Participant to such Hourly Winner, who has correctly answered the Promotion Questions in the shortest time of that hour within the Promotion Timings during the Promotion Period.

 

Such back up winners may become eligible to win the Prizes in the

 

 

 

event, the Eligible Winners are not reachable, busy or unavailable

 

MYOL shall contact the Eligible Winners a maximum of three (3) times.

If an Eligible Winner is not reachable, busy, unavailable for any reasons whatsoever or is not interested, the back-up winner shall be shortlisted as the new winner for that hour or the day (as the case may be). In case the back-up winner is also not reachable, busy, unavailable or not interested, the slot for that hour or day (as the case may be) shall remain vacant and forfeiture SMS shall be sent on all the registered mobile numbers.

 

The Eligible Winners may receive the Prize subject to the terms and conditions detailed below.

 

  1. In the event the Eligible Winner’s number is busy, unreachable, or the Eligible Winner does not attend the call, two more attempts will be made to reach the Eligible Winner. If even on the last attempt, the Eligible Winner does not attend the call, or is unreachable for any reason whatsoever , or confirms that he/she is not interested in continuing in the Promotion, the Eligible Winner’s participation in the Promotion shall come to an end, his/her entry shall stand canceled and he/she shall not be eligible to receive any prize. An SMS confirming the cancellation of entry will be sent to him/her. Once an Eligible Winner has been sent an SMS confirming cancellation of entry, no request for reconsideration shall be entertained.

  2. In the event the Eligible Winner attends the call on either the second or third attempt and confirms that he/she is interested in continuing in the Promotion, the procedure outlined in step (g) shall apply.

  3. In the event the Eligible Winner requests MYOL to call back at a particular time within the next 24 hours MYOL shall call the Eligible Winner at the designated time. If the Eligible Winner is unreachable or does not respond to the call, two (2) more attempts will be made to call the Eligible Winner. If the Eligible Winner responds and confirms that he/she is interested in participating in the Promotion, the procedure outlined in step (g) shall apply.

  4. In the event an Eligible Winner indicates that he/she is not interested in continuing in the Promotion and claiming his/her Prize, or the Eligible Winner does not

 

 

attend the call, or is unreachable for any reason whatsoever, MYOL shall inform him/her that his/her entry in the Promotion stands cancelled and the he/she is not eligible to receive his/her Prize. An SMS confirming the cancellation of entry will be sent to him/her.

  1. If the Eligible Winner is contacted and interested in continuing in the Promotion the caller will ask the Eligible Winner if he/she is in possession of all the Crowns used to participate in the Promotion and valid passport (in case of Daily Winner Prize). If the Eligible Winner replies positively, the process outlined in step (g) shall apply. If the Eligible Winner replies in the negative the Eligible Winner will be informed that his/her Prize has been forfeited and an SMS confirming the forfeiture will be sent to the Eligible Winner.

  2. If the Eligible Winner is contacted and interested in continuing in the Promotion and is in possession of the Unique Codes and valid passport (in case of Daily Winner Prize) the caller shall verify the Unique Code used to enter the Promotion and shall also ask the Eligible Winner to provide details such as first name, surname, address, phone number, mobile number, email address and other details as may be considered necessary by CCBL or MYOL.

 

  1. For Hourly Winner Prize:

The Eligible Winner will be then required to submit the following at the Prize Distribution Center (defined below under clause 10) within seven (7) working days of the receipt of a call from MYOL :

 

  1.  
    • The winning Crown used to participate in the promotion containing the Unique Code for the purpose of physical authentication;

    • Consent Letter to the Terms & Conditions of the Promotion duly signed by the Eligible Winner (as per Annexure 1); and

    • Original and valid government approved address proof (voter’s ID card, driver’s license, etc.)

On receipt of the relevant documents from the Eligible Winners, Sanmar shall verify and validate the documents. Once all the documents submitted are validated, Sanmar (on behalf of CCBL) shall issue a No-Claims Letter (Annexure 2) to the Eligible Winners. The No-Claims letter will have to be signed and returned by the Eligible Winner without which the Eligible Winner will not be able to collect the Prize. Once the No-Claims letter is signed and returned in the prescribed format, the Eligible Winner will be declared a “Confirmed Winner” for the purpose of Hourly Winner Prize.

 

For Daily Winner Prize:

The Eligible Winner will be required to submit the following documents and the winning Crown at the Prize Distribution Center (defined below under clause 10) within seven (7) working days of the receipt of a call from MYOL:

• The winning Crown used to participate in the promotion containing the Unique Code for the purpose of physical authentication;

• Consent Letter to the Terms & Conditions of the Promotion duly signed by the Eligible Daily Winner (as per Annexure 1);

• Self-Attested copy of the original passport and old passports, if any. A self-attested copy of previous passports and visas issued;

• If any visa request was refused, details of original letter issued by the authorities of that country would be preferred;

• 2 recent passport size colour photographs with white background and matte finish (size 35 mm x 45 mm & 60 - 80% face close up);

• Original bank statements reflecting transactions for the last 6 months mentioning the Bank’s name, Bank’s Telephone Number clearly. Salary slip for the last six months;

• Proof of investments - Mutual funds, fixed deposits, national saving certificates, stocks & shares etc.

 

On receipt of the relevant documents from the Eligible Winners, Sanmar shall verify and validate the documents. Once all the documents submitted are validated, Sanmar (on behalf of winner) shall electronically send the documents to Medallin.

 

Medallin shall further verify and validate the documents. Once all the documents submitted are validated by Medallin, the Eligible Winner will be declared a “Confirmed Winner” for the purpose of the Daily Winner Prize and Medallin shall contact such Eligible Winner for further processes including VISA appointments.

 

All the documents mentioned above for the purpose of Hourly Winner Prize and Daily Winner Prize shall together be referred to as “Verification/Required Documents”).

Please note that the costs of travelling to the Prize Distribution Center sending the Verification/Required Documents shall be borne by the Eligible Winner alone.

No Prize will be awarded if the information presented by the Participant(s) at the time of entering the Promotion, or at any subsequent stage is factually incorrect.

The Prizes to the Confirmed Winners shall be awarded subject to production/signing of all such documents/papers (such as identity proof, passport etc.) as required by CCBL or Sanmar or Medallin. Apart from the Prizes, the Winner(s)/Confirmed Winner(s) or their legal heirs will have no other rights or claims against CCBL.

 

 

 

9.

Reminder

If any Eligible Winner fails to submit the Verification/Required Documents within the seven (7) day period, commencing from the date on which the Eligible Winner receives a call from MYOL, the Eligible Winner will be sent an SMS confirming that his/her Prize stands forfeited and his/her entry in the Promotion stands cancelled.

 

At this stage of the Promotion, if the Prize stands forfeited, the slot shall be rendered vacant.

 

No justification/explanation for non-receipt of the

Verification/Required Documents shall be accepted, including but not limited to, inability of the postal department to deliver the documents on time. However, CCBL reserves the right to accept late delivery of Verification Documents at its sole and absolute discretion.

 

10.

Conditions relating to the Prize

Hourly Winner Prize:

 

The Hourly Winner Prize will be available at 15 distribution centers across Bangladesh (“Prize Distribution Centre”). The Confirmed Winner shall be required to travel to one of the above-mentioned centers to receive the prize. He/she shall be informed of the distribution centers on call. Any preference with respect to a specific distribution center will be considered.

 

The Confirmed Winner shall be solely responsible to bear the expenses for this travel.

 

 

It is to be noted that the Hourly Winner Prize shall be handed over at the distribution center subject to the Confirmed Winner presenting his/her original valid identity proof.

 

Daily Winner Prize:

 

- A prior appointment will be required for submission of application for visas. The Confirmed Winners will have to travel to a designated place for the same. The Confirmed Winner shall be solely responsible to bear the expenses for this travel.

- There should be no cuts, mehendi or scratches on hands as biometric will be taken while submission of application.

- Only the Confirmed Winner shall be eligible to travel to England for the purpose of Daily Winner Prize. No relative/friend etc. shall be permitted to travel on behalf of the Confirmed Winner.

 

The Confirmed Winner shall be solely responsible to bear the expenses for this travel.

 

CCBL ,its partners or agents shall not be responsible if the visa is rejected or is not processed before travel dates.

 

CCBL shall not be held responsible for any deficiency, defect, inadequacy or irregularity in the Prize(s). CCBL shall not entertain any request for a specific color or size with regard to the Prize(s). The Winner(s) may not exchange or assign the Prizes, and shall not be entitled to any compensation whether in cash or kind from CCBL and/or its agents.

 

The names and images of the Confirmed Winners may at discretion of CCBL be announced on the Promotion Website or in any manner deemed appropriate by CCBL during or after the Promotion Period, once the Winners have been confirmed and verified.

 

No portion of the Prizes offered under the Promotion is redeemable for cash. The Prizes are also not refundable or transferable.

 

CCBL and/or its agents shall not be liable for default or delay in delivery of Prizes due to incorrect personal details provided by the Winner.

 

 

 

11.

Publicity

The Participants undertake and irrevocably and unconditionally permit CCBL to cover the Promotion through various media including newspapers, radio, digital media, television including news and other channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur whatsoever to such coverage or in this regard.

 

Whilst CCBL shall make all reasonable efforts, there is no obligation on the part of CCBL to air any entry.

 

The Winners must, at the request of CCBL, participate in all promotional activity (such as publicity and photography) surrounding the winning of the Prize, free of charge, and they consent to CCBL using their name and image in all promotional materials.

 

12.

Intellectual Property Rights

All right, title and interest, including but not limited to the intellectual property rights, in the promotional material(s) and in any and all responses received shall vest solely and exclusively with CCBL at all times. CCBL or any person or entity permitted by CCBL in this regard shall be entitled to use any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.

 

All material submitted in connection with the Promotion (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to CCBL upon submission and become the property of CCBL exclusively. CCBL may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of CCBL.

 

13.

General Conditions

  1. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering this Promotion the Participant warrants that all information provided by him/her regarding his/her name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.

 

  1. Each Participant is required to provide full and accurate details of his/her name, permanent address, phone number, age and such other details as may be prescribed by CCBL and it is to be understood that the Prizes will be given to the Winner only upon furnishing of the prescribed details and documents to CCBL or Sanmar as applicable.

 

  1. CCBL may, at any time, verify or authorize verification of the Participant’s entry (including such Participant’s identity, age, place of residence and affiliations) and disqualify any Participant (at any stage of the Promotion) if it is found that such Participant has submitted an entry or any documents that is inconsistent with these Terms.

 

  1. CCBL may, disqualify any Participant if such Participant engages in or it is found that such Participant has engaged in any illegal, unlawful or improper conduct (with regard to the Promotion or otherwise).

 

  1. The decision of CA and/or SSL as regards the selection of Valid Entries, Winners is subject only to CCBL’s approval. No correspondence or any other claims whatsoever, in this regard will be entertained. The Prizes cannot be exchanged and are not transferable or refundable. Further, the Prizes are not redeemable for cash or any monetary benefits in kind.

  2. CCBL reserves the right at its sole discretion to cancel, terminate, postpone, modify or suspend the Promotion in whole or in part at any time including if, for any reason, the Promotion is not capable of running as planned, including due to any technical failure or any other causes beyond the control of CCBL or SSL or MYOL and will not be liable for any consequential losses/damages. All Winners and/or Participants agree that no claims or complaints may be raised against CCBL, SSL, MYOL or any of their affiliates, representatives, associates etc. in this respect. Any decision of CCBL in this regard and in general with respect to this Promotion and the Terms thereto shall be final, binding and non-contestable.

 

  1. CCBL further reserves the right to modify or cancel the Prizes offered under this Promotion, at its sole and absolute discretion. The Winners and/or the Participants agree that no claims or complaints whatsoever may be raised against CCBL, SSL or any of their affiliates, representatives, associates etc. in this respect.

 

  1. Participants shall follow all directions/rules and regulations (whether communicated in written form or verbally) framed by CCBL or SSL at all times in connection with the Promotion. Any deviation or objection by any Participant(s) may result in their disqualification from the Promotion.

 

  1. The Participant(s) hereby undertake to provide and/or execute any documents as may be deemed necessary by CCBL to effectively carry out his/her obligations under the Promotion and/or its Terms.

 

  1. Employees and family members of CCBL, SSL, MYOL, Sanmar , CA, Medallin and their associates and affiliates are not eligible to participate in the Promotion.

 

  1. Nothing contained herein amounts to a commitment or representation by CCBL to conduct further promotions.

 

  1. The decision of CCBL shall be final in all regards and no communication shall be entertained in this regard. None of the provisions of these Terms shall be deemed to constitute a partnership or agency between any Participant and CCBL and the Participant shall not have the authority to bind CCBL in any manner whatsoever.

 

  1. CCBL, SSL, CA and other agents of CCBL shall not be liable to perform any of their respective obligations under the Promotion or in respect of the Prizes where they are unable to do so as a result of circumstances beyond their control in the nature of fire, explosions, natural calamities, state emergency, riots, government restrictions or any other Force Majeure condition, etc., and shall not be liable to compensate the Winners or the Participants in these circumstances.

 

  1. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of CCBL or SSL.

 

  1. Winners and Participants undertake not to, at any time, disclose, reveal, communicate or otherwise make public any information relating to CCBL, their respective business, personnel, servants, agents or officers to anyone.

 

  1. CCBL accepts no responsibility for dropped calls, late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, communication, documents, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. CCBL shall not liable for any consequences of user error including (without limitation) costs incurred. In addition if the documents and other requirements are lost, damaged, defaced, tainted, illegible or corrupted on account of the fault or deficiency of the Postal Services, CCBL shall not be under an obligation to entertain such documents and CCBL may at its sole discretion choose to disentitle the Winner from his/her Prize. CCBL is not obliged to inform such a Winner of the disentitlement; however, it may choose to bring the same to the notice of the Winner through any of the means available to it.

 

  1. If a Participant is dissatisfied with the Promotion or the Promotion Terms, his/her sole and exclusive remedy is to not participate in the Promotion.

 

  1. The general terms and conditions and privacy policy on the Promotion Website shall be applicable in addition to these Terms.

 

  1. Neither CCBL or SSL or MYOL shall be required to publish or disclose any personal details about the Winners of the Promotion (excluding the names and images of the Winners which may be published on the Promotion Website), including but not limited to their telephone number, address, etc., as such disclosure shall amount to violation of the privacy rights of Winners.

 

  1. Pease note that neither CCBL, SSL or any of its affiliates, representatives etc. shall be responsible for any disruption, disturbance or disconnection (including dropped calls) in the phone line and/or any undelivered MISSED CALL. All such disputes, complaints, claims shall be raised with the Telecom Service Provider only.

 

  1. These Terms may be altered by CCBL at its sole and absolute discretion and without any notice to the Winners and/or Participants.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14.

Release and Limitations of Liability

 

(i) By entering the Promotion, the Participants hereby release from and agree to indemnify CCBL, SSL, MYOL, Medallin, and/ or any of their respective officers/employees from and against all liability, cost, loss or expense arising out of acceptance of the Prize or participation in the Promotion including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission, or otherwise.

 

 

 

 

(ii) CCBL accepts no liability, whether jointly or severally, for any errors or omissions, whether on behalf of themselves or third parties in relation to the Prizes. CCBL, SSL and any of their respective parent companies, subsidiaries, affiliates, directors, officers, professional advisors, employees and agencies will not be responsible for any late, lost, misrouted, garbled or distorted or damaged transmissions or entries or any delay or cancellation of flight or match.

 

(iii) The Participant(s) shall be solely responsible for any consequences which may arise due to their participation in the Promotion by conducting an illegal act. Participant(s) also undertakes to indemnify CCBL and/or SSL and/or the CA and or MYOL and/or Medallin and/or Sanmar and their respective officers, directors, employees and agents on the happening of such an event (including without limitation cost of attorney, legal charges etc.) on full indemnity basis for any loss/damage suffered by CCBL or SSL or CA on account of such act on the part of the Participant. Participant(s) hereby agree to indemnify, defend and hold harmless CCBL in case of any loss or liability (including but not limited to liabilities, judgments, damages, losses, fines and penalties, claims, costs and expenses such as attorneys’ fees and expenses) or any other loss associated with, arising out of or incidental to their ineligibility to participate, any untoward, rash or negligent act on their part, or non-compliance or alleged non-compliance with these Terms, any other rules, regulations, directives (whether written or verbal) issued by CCBL or SSL from time to time, during the Promotion.

 

 

 

 

 

 

 

 

 

 

 

 

(iv) To the fullest extent permitted by law, in no event will CCBL or any of its officers, servants, employees, representatives and/or agents (including without limitation, any third party service providers that CCBL may engage for purposes of the Promotion), be liable for any loss or damages (including, without limitation loss of income, profits or goodwill, indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties) howsoever arising whether in contract, tort, negligence or otherwise, in connection with the Promotion and/or the Promotion prizes, even if CCBL has been advised of the possibility of such damages in advance, and all such damages are expressly excluded. The Participant shall indemnify, defend, and hold CCBL harmless in the event of there being any third party/entity/organization claims arising from or related to his/her participation in the Promotion. In no event shall CCBL be liable to any Participant for acts or omissions arising out of or related to the Promotion or his/her participation in the Promotion.

 

(v) In consideration of CCBL allowing the Participant(s) to take part in the Promotion, to the maximum extent permitted by law, the Participant(s) waive and release each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against CCBL, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) arising out of the Promotion or related to the Promotion or the Prizes of the Promotion.

 

15.

Dispute Resolution and Governing Laws

(i)

 

The courts of competent jurisdiction at Dhaka shall have exclusive jurisdiction to determine any and all disputes arising out of, or in connection with, the Promotion.

 

 

(ii)

Participation in the Promotion is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation, this clause.

 

 

 

(iii)

 

Further all issues and questions concerning the construction, validity, interpretation and enforceability of these Terms, or the rights and obligations of the Participants and/or CCBL and/or partners of this Promotion, shall be governed and construed in accordance with the laws of Bangladesh.















 

Annexure -1

CONSENT LETTER TO THE TERMS AND CONDITIONS OF THE ‘Coca-Cola: England Jao, Stadium Matao’ PROMOTION

To,

( ) and Coca-Cola Bangladesh Ltd

I have read and understood or have been made to understand the Terms and Conditions of the ‘Coca-Cola: England Jao, Stadium Matao’ Promotion. I hereby accord my consent to the same. Also find enclosed the following requirements:

o The Crown bearing the unique code __________; and

o A self -attested photocopy of government approved address proof (voter’s ID card, driver’s license, valid passport etc.)

Kindly consider me as the winner under the Promotion.

___________________________

___________________________

___________________________ ___________________________

_________________________________

Date: ________

 

 

Annexure-2

NO-CLAIMS LETTER FOR ‘Coca-Cola: England Jao, Stadium Matao’ PROMOTION

To,

Authorized Signatory, ( )

On Behalf of Coca Cola Bangladesh Ltd.

The Prize received shall be full and final settlement of all claims of whatsoever nature against Coca-Cola Bangladesh Limited, its associates and office bearers.

I give my consent to be considered as a winner under the Promotion.

___________________________

(SIGNATURE)

_________________________________

(FULL NAME)

S/o____________________________

R/o______________________________

Mobile/landline number__________________________

Date: __________